FAQ

Dinosaur T-Rex Fossil Accessory and Gift Store

 

1) How much is shipping and how long will it take?

Shipping worldwide is always free at DinoGoods.com.

To keep from passing this extra cost to the consumer, we ship our items to you with standard arrival typically before three weeks. Shipping time within the United States is usually under 2 weeks. Tracking information will be provided with every purchase. Track your shipment here.    Buy with confidence.

2) What is the return policy?

Our return policy lasts sixty days. If more than sixty days have gone by since your order purchase date, unfortunately we can’t offer you a refund or exchange. To be eligible for a return or exchange, your item must be broken or not performing as intended. The product must also be unused and in the same condition that it was received. We strive to offer great products everyday with no worries or hassle.

Please read our full return policy.

Please contact our support team

Please read our terms of service

3) Will my credit card be safe on your site?

Absolutely. We use the Shopify retail platform which offers Payment Card Industry Data Security Standard (PCI DSS) compliance. Read more about it here. Shopify's retail platform also allows us to utilize SSL encryption technology. Read more about it here.

4) What is your privacy policy?

We will never sell or give out any information you provide to us. Your privacy is extremely important to all of us at DinoGoods.com and we will strive to protect it. We are GDPR compliant.  We will delete your customer data as requested. Please see our full privacy policy here.